Privacy Policy

At The Lord’s Helper Boutique, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we may collect, use, and protect your information when you visit our website, place an order, or interact with our services.

📌 Information We Collect

When you interact with our store, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment-related information
  • Order history and transaction details
  • Information you provide when contacting our customer support team

Payment information is processed through secure third-party payment providers and is handled according to their security and privacy practices.

We collect information that is reasonably necessary to process orders, provide customer service, maintain our website, and improve your shopping experience.

🛒 How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Process returns, refunds, and exchanges
  • Improve our website, products, and services
  • Detect, prevent, and investigate fraud or unauthorized transactions
  • Comply with applicable legal and regulatory requirements

We use personal information only for legitimate business purposes and as permitted by applicable law.

🔒 Data Protection

We take reasonable measures to help protect your personal information against unauthorized access, alteration, disclosure, or misuse.

We do not sell or rent your personal information to third parties.

Payment information is processed through trusted payment providers. We do not intentionally store complete payment card information on our own systems.

🚚 Third-Party Services

We may share limited information with trusted third-party service providers when necessary to operate our business and provide services to you. These may include:

  • Payment processors and payment gateways
  • Shipping and delivery carriers
  • Website and e-commerce service providers
  • Email and communication service providers
  • Fraud prevention and security services

These providers may access information only as necessary to perform services on our behalf or as otherwise permitted by applicable law.

🍪 Cookies

Our website may use cookies and similar technologies to:

  • Maintain essential website functionality
  • Remember preferences
  • Improve your shopping experience
  • Understand website traffic and usage
  • Support security and fraud prevention

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

👤 Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information where legally permitted
  • Ask questions about how your information is collected and used

To exercise an applicable privacy right, please contact us using the information below.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or applicable legal requirements.

Any updates will be posted on this page with the revised policy.

📞 Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

The Lord’s Helper Boutique
Address: 1510 Market St, Oakland, CA 94607, United States
Phone: +1 510-672-7048
Email: support@thelordshelperboutique.com